Myths of workforce training:
- If you build it, they will come.
- When times are tough, training is the first thing you should cut.
- Just build Web-based (e-learning) courses. It’s cheaper.
- All training must be done in an instructor-based classroom setting in order to be valuable and important knowledge.
- Once learners go through training, the manager never needs to find out how they are applying what they learned.
- It is always better to look for your own local vendor. National, regional or global contractors involve too much internal bureaucracy, and they don’t understand your special problems.
- Sending people on a training course will solve all performance problems and development needs.
- It will be obvious to a skilled trainer what each class participant needs so there is no need to discuss it in advance.
- I’ve done presentations. Professional trainers make out that it is far more difficult than it really is.
- We don’t need a university — we have a learning management system.
The most important part of workforce training – whether you conduct it in-house or use a consultant – is to understand that training is not an event, it’s a process. A training course by itself cannot provide the sustainability needed to allow the trained concepts to fully integrate throughout your organization. Follow up is always needed.